Close this window when you are finished. Dear Terrylynn: I simply want to thank you for doing such a great job of selling my home in Concord in the midst of a sharp downturn in the economy. I especially appreciated the little extra things you did for me, like keeping all of us posted on developments via e-mail, bringing in people to spruce up the place, bringing in ornamental plants and other decorative items to make the home look more attractive, and keeping an eye on the property while I'm taking it easy in Castro Valley. I am sure your efforts played a major role in the sale of the home. My children, their spouses and I agree that you must be one of the best realty agents around. And you can quote us on that. Sincerely and best regards, Ed Lowe Close this window when you are finished.